Privacy Policy

Legal Notices

Please read these terms of use carefully before using or accessing any pages in this website. By using or accessing this website you signify your acknowledgment and assent to the terms and conditions of use set forth below. If you do not agree to these terms of use, please do not use this website. SweetSpot Labs, Inc. reserves the right to modify these Terms of Use from time to time, without notice. You are bound by any revisions made to these Terms of Use and, therefore, you should periodically review these Terms of Use so that you will be kept apprised of any changes.

This website is a free service provided by SweetSpot Labs, Inc. (“SweetSpot Labs”, “we”, or “us”). Questions concerning this website or its operation should be directed to the contact points set forth at the end of these terms of use.

In connection with viewing and using this website you are granted a limited license to access and make personal use of this site and to temporarily download one copy of the materials posted on this website onto a single computer for your PERSONAL, NON–COMMERCIAL USE only. Except as otherwise specifically provided elsewhere on this website, redistribution, retransmission, republication or commercial exploitation of the contents of this website are expressly prohibited without the written consent of SweetSpot Labs and any copyright owner from whom we have obtained a license. Requests for such permission should be sent to info@sweetspotlabs.com. All rights not expressly granted in these Terms of Use are reserved by SweetSpot Labs. Downloading of any information, content or images from this website does not transfer any right or ownership of such information, content or images to you, and such information, content or images may be used solely in accordance with these terms of use. You may not mirror or archive any part of this site or any material contained on this site on any server or computer without SweetSpot Labs’ written permission. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of SweetSpot Labs or our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the SweetSpotlabs.com name or trademarks without the express written consent of SweetSpot Labs. Any unauthorized use terminates the permission or license granted by SweetSpot Labs.

Reviews, Comments, Communications, and Other Content

Visitors may post reviews, comments, photos, and other content; send e–cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. SweetSpot Labs Inc, reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant SweetSpot Inc, a nonexclusive, royalty–free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant SweetSpot and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify SweetSpot for all claims resulting from content you supply. SweetSpot has the right but not the obligation to monitor and edit or remove any activity or content. SweetSpot takes no responsibility and assumes no liability for any content posted by you or any third party.

Sweetspot Labs Inc. Coupon Terms & Conditions
  • Coupons are valid for a limited time only. SweetSpot Labs® reserves the right to modify or cancel coupons at any time.
  • If you do not purchase the qualifying items added to your Cart when the coupon is in effect, the discount will not apply.
  • The coupon applies only to qualifying items displaying the coupon offer in your Coupon Book and on the item detail page.
  • The coupon offer will not be valid until it is applied to the qualifying item.
  • The coupon may only be used on sweetspotlabs.com and in conjunction with the purchase of products shipped and sold by SweetSpot Labs.com and not on products sold by third–party sellers.
  • The promotion is limited to one coupon per customer.
  • Promotion may not be combinable with mail–in rebates.
  • If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
  • Applicable shipping and handling charges apply to all products.
  • Add–on Items require a minimum purchase. See SweetSpotLabs.com/addon for details.
  • Offer good while supplies last.
  • Void where prohibited.
  • SweetSpot Labs® has no obligation for payment of any tax in conjunction with the distribution or use of any coupon.
  • Consumer is required to pay any applicable sales tax related to the use of the coupon.
    Coupons are void if restricted or prohibited by law.
Subscription Service: Bundle–It

If you are placing an order online as part of one of our BUNDLE–IT automatic shipment programs, your membership in the program will remain in effect until it is cancelled. IF YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH SHIPMENT WILL BE AUTOMATICALLY PROCESSED AND THE CARD OR APPLICABLE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT IN OUR PROGRAM WILL BE CHARGED AT THE TIME OF EACH SHIPMENT AND/OR IN INSTALLMENTS. IF YOU WISH TO CANCEL YOUR PARTICIPATION IN ONE OF OUR AUTOMATIC REPLENISHMENT PROGRAMS, YOU MAY DO SO BY CALLING A CUSTOMER SERVICE REPRESENTATIVE AT THE NUMBERS LISTED ON THE WEBSITE UNDER CUSTOMER SERVICE OR LOGGING INTO YOUR ACCOUNT AND CANCELING SUBSCRIPTION. YOU CAN CANCEL AT ANYTIME. HOWEVER IF THE SHIPMENT HAS ALREADY GONE OUT PRIOR TO CANCELLATION, YOU MUST RETURN SHIPMENT FOR A FULL REFUND.

You must provide current, complete, and accurate information for your billing account. You are responsible for ensuring this information is correct and must promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is cancelled or is no longer valid (for example, for loss or theft). Changes to such information can be made by calling a customer service representative at the numbers listed on the Website under Customer Service.

We reserve the right to refuse or discontinue the supply of the Product to any user at any time at our sole discretion.

Contents And Hyperlinks

SweetSpot Labs website may contain links to websites operated by other parties and such links are provided for your convenience only. SweetSpot Labs does not control such websites; you agree that SweetSpot Labs is not responsible for their availability or their content. SweetSpot Labs’ links to such websites do not imply any endorsement or provide any warranty of the material, products or services on such websites. Those who choose to access information from this website (including any information obtained through any hyperlink) are solely responsible for the compliance of such information with any applicable law.

If you want to link to this website please contact info@sweetspotlabs.com before creating that link so the site may be previewed. SweetSpot Labs does not allow the unauthorized use of its logos, trademarks, or other graphics to create links. Text links are permitted upon approval and must be made to the site home page at sweetspotlabs.com rather than to any other specific pages within the site.

User Content

SweetSpot Labs is pleased to hear from its customers, however we do not accept or consider any creative ideas, suggestions or other materials related to products, services or marketing unless we have specifically requested them. Therefore, please do not send us any original creative materials such as product ideas or suggestions. Anything you disclose or offer to us by or through this website (“Disclosure”), including emails to SweetSpot Labs or postings on interactive portions of this website, shall be deemed and shall remain the property of SweetSpot Labs. Such Disclosure shall constitute an assignment to SweetSpot Labs of all worldwide rights, titles and interests in all copyright and other intellectual property rights. Thus, SweetSpot Labs will exclusively own all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Disclosure. If you do submit Disclosure, you represent and warrant that the content is accurate, is not illegal, obscene, threatening, defamatory, invasive of privacy, or infringing of the intellectual property rights or otherwise injurious to third parties and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letter, mass mailings or any form of “Spam”. Any such Disclosure is PROVIDED ON A NON–CONFIDENTIAL BASIS with no obligation on our part to keep such information secret. SweetSpot Labs is free to use, for any purpose whatsoever, any Disclosure, including but not limited to publishing, or developing, manufacturing, and marketing products using such information. You hereby RELEASE SweetSpot Labs from any liability under any legal theory in connection with the use, modification, sale, or disclosure of any Disclosure. By uploading or otherwise providing any Disclosure to this website or SweetSpot Labs, you hereby grant SweetSpot Labs, to the extent you retain any rights, the unlimited, perpetual right to reuse, redistribute, modify and create derivative works from such Disclosure for any purpose and in any media without compensation, and you warrant that all “moral rights” in uploaded materials have been waived. SweetSpot Labs has the right but not the obligation to monitor and edit or remove any activity or content. SweetSpot Labs takes no responsibility and assumes no liability for any content posted by you or a third party.

Privacy

Please see our Privacy Policy for information regarding the collection and use of personal information from this website. Despite any representations concerning privacy, SweetSpot Labs reserves the right to disclose without notice to you any information in its possession if required to do so by law or upon a good–faith belief that such action is necessary to comply with the law, to protect or defend our rights or property, or to respond to an emergency situation.

Products And Services

Downloading software from this website does not give you title to such software, including any files, data and images incorporated in or associated with the software. Your use of any such software shall be only in accordance with the license agreement that is included with the software or presented upon download of such software. Software available on this website is copyrighted by SweetSpot Labs or its owner. Software may not be copied, redistributed or placed on any server for further distribution. You may not sell, modify, decompile, disassemble, or otherwise reverse engineer the software.

Software from this Site is further subject to United States Export Controls. No software from this Site may be downloaded or exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the United States has embargoed goods; or (ii) anyone on the United States Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading or using the software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

A description or reference to a third–party product, service or publication on this website (including any description or reference via hyperlink) does not imply endorsement by SweetSpot Labs of that product, service or publication.

Your purchase of products from this website is subject to our Terms of Sale for Online Sales which set forth terms applicable to the order, delivery and return of products offered through this website. If you do not agree to these Terms of Sale, please do not order products from this website. Products offered through this website shall be subject to the Return Policy set forth in the Terms of Sale and shall be warranted, if at all, through the written limited warranty provided in connection with such product. You may obtain a copy of the limited warranty applicable to a SweetSpot Labs’ product free of charge at any time, including prior to purchase, by contacting SweetSpot Labs Customer Service at 1.877.793.3877.

No Representations Or Warranties

You understand and agree that this website is provided “as is.” You agree that your use of the website is at your own risk, that any material and/or data downloaded or otherwise obtained through the use of our website, or from other parties’ websites accessed via the website is at your own discretion and risk, and that you will be responsible for any damage or loss of data to your computer system.

SweetSpot Labs makes no representations or warranties that this website is free of defects, viruses or other harmful components. We shall not be responsible for any damages or loss that may result from the hacking or infiltration of this website or SweetSpot Labs’ computer systems. YOU HAVE THE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACKUP OF DATA AND/OR EQUIPMENT USED IN CONNECTION WITH THIS WEBSITE AND YOU AGREE TO HOLD SWEETSPOT LABS HARMLESS FROM, AND YOU COVENANT NOT TO SUE US FOR, ANY CLAIMS BASED ON USE OF THIS WEBSITE, INCLUDING CLAIMS FOR LOST DATA, WORK DELAYS OR LOST PROFITS RESULTING FROM USE OF MATERIALS OR CONTENT FROM THIS WEBSITE.

The pages on this website may contain technical inaccuracies, outdated information and typographical errors. To the extent permitted by applicable law, and except for any explicit product warranty provided on this website, THIS WEBSITE IS PROVIDED “AS IS.” SWEETSPOT LABS DOES NOT MAKE ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, NOR DOES IT IN ANY WAY GUARANTEE THE QUALITY, DATA CONTENT, ARTISTIC WORTH, OR LEGALITY OF INFORMATION, CONTENT, GOODS OR SERVICES THAT ARE TRANSFERRED, RECEIVED, PURCHASED, OR OTHERWISE MADE AVAILABLE OR OBTAINED BY WAY OF THIS WEBSITE. WE DO NOT WARRANT THAT THIS WEBSITE WILL BE ERROR–FREE OR THAT DEFECTS WILL BE CORRECTED. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Limitations Of Liability

SWEETSPOT LABS AND ITS SUPPLIERS ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND RESULTING FROM THE USE OF OR THE INABILITY TO USE THIS WEBSITE, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THIS WEBSITE, RESULTING FROM LOSS OF, UNAUTHORIZED ACCESS TO, OR ALTERATION OF YOUR TRANSMISSIONS OR DATA OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL, USE, DATA, WORK STOPPAGE OR OTHER INTANGIBLES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL SWEETSPOT LABS’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS WEBSITE.

Jurisdiction And Choice Of Law

This website is controlled by SweetSpot Labs from its offices in the State of California, U.S.A. It can be accessed from around the world. As each user shall likely be from places with laws that differ from those of the State of California, by accessing and using this website, both you and SweetSpot Labs agree that the laws of the State of California, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this. Any dispute relating in any way to your visit to this website shall be submitted to binding arbitration in San Francisco, California, except that, to the extent you have in any manner violated or threatened to violate SweetSpot Labs’ intellectual property rights, SweetSpot Labs may seek injunctive or other appropriate relief in any state or federal court in the State of California, and you consent to exclusive jurisdiction and venue of the Superior Court of the State of California, County of Los Angeles, or the United States District Court for the Northern District of California. Information published on this website may contain references to products, programs and services that are not announced or available in your country or region. We make no representation that such information, products, programs or services referenced on this website are legal, available or appropriate in your country or region.

Any waiver of any provision of the Terms of Use will be effective only if in writing and signed by SweetSpot Labs. A printed version of this Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative hearings based upon or relating to this Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Trademarks And Copyrights

Nothing on this website shall be construed as conferring any license under any product images, graphics or other intellectual property, including any right in the nature of trademark or copyright, of SweetSpot Labs or any third party, whether by estoppel, implication, or otherwise. All brands and names are the property of their respective owners.

Except as otherwise noted, SweetSpot Labs is the owner of all trademarks and service marks on this website, whether registered or not. All registered trademarks are registered in the United States of America, Canada (and other applicable jurisdictions).

SweetSpot Labs and its affiliates respect the intellectual property of others. If you believe that your work has been copied in any way that constitutes copyright infringement, please be directed to the contact points set forth at the end of these Terms of Use.

Indemnification

You agree to defend, indemnify and hold SweetSpot Labs harmless from and against any and all claims, damages, costs and expenses in including reasonable attorneys’ fees, arising from or related to your use of this website.

Severability

If any provision of these terms of use shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the remaining terms of use and shall not affect the validity and enforceability of any remaining provisions.

General

These terms of use represent the entire understanding relating to the use of this website and prevail over any prior or contemporaneous, conflicting or additional communications. Specific areas or pages of this website may include additional or different terms relating to the use of this website or the rights or obligations of you or SweetSpot Labs. In the event of a conflict between such terms and these terms of use, such specific terms shall control.

Any unauthorized access, modification or change of any information, or any interference with the availability of or access to this website is strictly prohibited. SweetSpot Labs reserves all legal rights and remedies available to it and this disclaimer shall in no way be deemed a limitation or waiver of any other rights SweetSpot Labs may have.

Unless otherwise indicated, all material on this site © Copyright 2001, 2002 SweetSpot Labs Inc. All rights reserved.


Terms Of Sale For Online Sales

Orders

By submitting an order, you represent and warrant that all personal information you have entered for the order is valid. You cannot cancel or change an order once it has been submitted. All orders are expressly conditioned upon acceptance by SweetSpot Labs. We issue a confirming acknowledgment for each accepted order. You should notify us immediately if discrepancies are noted in the acknowledgment. Prices do not include shipping, handling and taxes which shall be charged on all orders as applicable.

Shipment

Unless you are otherwise notified by us, shipments will be made via USPS ground. Your orders will normally ship within 24 hours of acceptance of your order if the items selected are in stock. All ship and delivery dates specified on SweetSpot Labs’ website are estimates and are subject to change. SweetSpot Labs will not be responsible for delays by the shipper. Delivery of all products shall be made f.o.b. point of shipping and risk of loss or damage to the products shall pass to you upon shipment.

Return Policy

You may return any product purchased on SweetSpot Labs’ website, for any reason, for an exchange or refund of the purchase price. We’ll even refund the shipping cost if the return is due to defective merchandise. ALL RETURNS MUST BE AUTHORIZED BY SWEETSPOT LABS’ CUSTOMER EXPERIENCE DEPARTMENT. CALL 1.877.793.3877 TO RECEIVE A RETURN AUTHORIZATION. Return Authorizations are valid for 30 days from the date of issue. To be eligible for an exchange or refund, returned product must be received by SweetSpot Labs by this date. Products must be returned in the original container with a copy of the invoice (proof of purchase), and be shipped prepaid to SweetSpot Labs, Attn: Customer Experience Department, SweetSpot Labs, 1496 Lower Water Street, Suite 314, Halifax NS, B3J 1R9. Be sure to include your email address. We will notify you via email of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of defective merchandise.

Limited Warranty

Products offered through this website shall be subject to the Return Policy set forth above, and may also be warranted through a written limited warranty provided in connection with such product. You may obtain a copy of the limited warranty applicable to a SweetSpot Labs’ product free of charge at any time by contacting SweetSpot Labs Customer Service at 1.877.793.3877.

To the extent permitted by applicable law, THE FOREGOING RETURN POLICY AND ANY APPLICABLE WRITTEN LIMITED WARRANTY INCLUDED WITH A PRODUCT ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO PRODUCTS, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF NON–INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, REGARDLESS OF WHETHER SWEETSPOT LABS KNOWS OR HAS REASON TO KNOW OF YOUR PARTICULAR NEEDS. EXCEPT FOR THE EXPRESS RIGHTS STATED IN THESE TERMS, PRODUCTS ARE BEING PROVIDED “AS IS” WITH ALL FAULTS, AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. If implied warranties may not be disclaimed under applicable law, then ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE RETURN POLICY PERIOD. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. The Return Policy and any applicable written limited warranty give you specific legal rights, and you may also have other rights which vary from state to state.

Limitation Of Liability

IN NO EVENT SHALL SWEETSPOT LABS BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM OR CONNECTED WITH THIS AGREEMENT OR YOUR USE OR THE PERFORMANCE OF THE PRODUCT, REGARDLESS OF WHETHER SWEETSPOT LABS KNOWS OR HAS REASON TO KNOW OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

IN NO EVENT WILL SWEETSPOT LABS’ LIABILITY FOR ANY CLAIM OF ANY KIND, WHETHER BASED IN CONTRACT, WARRANTY, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY LOSSES OR DAMAGES ARISING OUT OF, CONNECTED WITH, OR RESULTING FROM, THIS AGREEMENT OR THE PERFORMANCE OR BREACH THEREOF, OR THE PRODUCT OR THE USE OR PERFORMANCE THEREOF, EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.

General

You and SweetSpot Labs agree that the laws of the State of California, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this. Further, you and SweetSpot Labs agree and submit to the exclusive personal jurisdiction and venue of the Superior Court of the State of California, County of San Francisco, or the United States District Court for the Northern District of California in San Francisco. Information published on this website may contain references to products, programs and services that are not announced or available in your country or region. We make no representation that such information, products, programs or services referenced on this website are legal, available or appropriate in your country or region.


Privacy Policy

By using or accessing this website you signify your acknowledgment and assent to the Privacy Policy set forth below. If you do not agree to this policy, please do not use this website. SweetSpot Labs can revise this policy at any time by updating this posting, and your use after such change signifies your acceptance of the changed terms. Please check these terms of use periodically for changes.

Protecting your privacy is very important to SweetSpot Labs, Inc. (“SweetSpot Labs”, “we”, or “us”). We take the protection of your personal information very seriously. This policy is intended to help you understand how SweetSpot Labs collects, uses and safeguards the information you provide on our website.

If you browse SweetSpot Labs’ website, you may generally do so anonymously without providing any personal information. However, there are cases where we may ask you for personal data. For example, when you place an order for a product, we need to know your name, email address, mailing address, credit card number and expiration date. This information is required so that we can process and fulfill your order, send an order or shipping confirmation, as well as notify you of your order status. All Internet transactions with SweetSpot Labs are performed on a secure server that encrypts your credit card information to ensure it is not read by unauthorized third parties.

When you purchase products online from SweetSpot Labs or otherwise request product information, we automatically place you on our list to receive email regarding product updates, special offers, important issues and new products. If you do not wish to receive email updates, you can simply respond by telling us that you do not want to receive any future communications. In addition, if you change your mind or wish to update or delete personal information (such as your zip code), we will endeavor to correct, update or remove the personal data you give us. You can do this by contacting our Customer Support organization at the contact points specified below.

Personal information provided by users who are 13 years of age or over will be used for marketing and promotional purposes only by SweetSpot Labs. SweetSpot Labs does not rent, sell or otherwise distribute to third parties your personal information entered on this site. However, we will share personal customer information only with our agents, representatives and trusted service providers, contractors and affiliates for limited purposes including fulfilling customer orders, offering certain products and services in connection with our website, communicating to customers, completing credit card transactions, enabling access to our partner’s sites, and improving our customers’ shopping experience. While we use all reasonable efforts to safeguard the confidentiality of your information, SweetSpot Labs will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties. SweetSpot Labs also reserves the right to change or update this policy, or any other policy or practice, at anytime, with reasonable notice to users of its website. Any changes or updates will be effective immediately upon posting to the SweetSpot Labs site.

We may share statistical or aggregated non–personal information about our users with advertisers, business partners, sponsors and other third parties. This data is used to customize SweetSpot Labs website content and advertising to deliver a better experience to our users.

Special Cases

SweetSpot Labs reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other SweetSpot Labs website users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.

Policies For Children

SweetSpot Labs does not intentionally collect or use any personal information from users under 13 years of age. If you are under 13 and would like to shop on our website, please ask a parent or guardian for assistance.

Linked Sites

Please be advised that our website may contain links to third–party websites. The linked sites are not under the control of SweetSpot Labs, and we are not responsible for the contents or privacy practices of any linked site or any link on a linked site.

Site Security

SweetSpot Labs works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order.

Passive Information Collection

As you navigate through a Website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.

We use Internet Protocol (IP) addresses on this site. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non–personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.

A “cookie” is a bit of information that a Website sends to your Web browser that helps the site remember information about you and your preferences.

“Session” cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on Websites and to collect aggregate statistical information. This site uses session cookies.

“Persistent” cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the Website visitors find most valuable, and customizing the Website based on your preferences. This site uses persistent cookies.

“Internet tags” (also known as single–pixel GIFs, clear GIFs, invisible GIFs, and 1–by–1 GIFs) are smaller than cookies and tell the Website server information such as the IP address and browser type related to the visitor’s computer. This site uses Internet tags.

“Navigational data” (“log files,” “server logs,” and “clickstream” data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This site uses navigational data.

If you have any questions regarding our privacy practices, wish to file a complaint or obtain access to your personal information, please contact our Privacy Officer via email at info@sweetspotlabs.com.

Limitations

Gift cards cannot be used to purchase other SweetSpot Labs® gift cards nor can they be reloaded, resold, transferred for value, redeemed for cash or applied to any other account.


Terms Of Use

Overall Policies

SweetSpot Labs gift cards and their use on sweetspotlabs.com are subject to SweetSpot Labs’ Terms of Service and Privacy Policy.

Redemption

In order to make a purchase with an SweetSpot Labs gift card, the user must visit sweetspotlabs.com to redeem that gift card towards the purchase. Each purchase amount will be deducted from the gift card total credit balance until that balance equals zero. If an order exceeds the amount of total available credit on the gift card, the remaining balance must be paid with a credit card.

Expiration

Your SweetSpot Labs gift card has no expiration date.

Refunds

Gift card purchases cannot be refunded.

Risk of Loss

The risk of loss and title for gift cards passes to the purchaser upon our electronic transmission to the purchaser or recipient, or delivery to the carrier, whichever is applicable. We are not responsible if a gift card is stolen, destroyed, or used without your permission.

Fraud

SweetSpot Labs reserves the right to close member accounts and request alternative forms of payment if a fraudulently obtained gift card is redeemed and/or used to make purchases on the sweetspotlabs.com website.

Limitation of Liability

SWEETSPOT LABS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD CODE IS NON–FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Disclaimer

SweetSpot Labs® products are for EXTERNAL USE ONLY. Although we have researched all of our products requirements and formulations in an attempt to avoid common ingredients that are known to create sensitivity or cause irritation, we cannot be held liable for any symptoms that may result from the use of SweetSpot Labs products and encourage our customers to discontinue use immediately if rash, irritation, or discomfort develops. Further, SweetSpot Labs urges you to consult a physician if you experience symptoms such as persistent, unusual odor or discharge not related to our products, or any unusual signs. We cannot stress enough that our products are intended for EXTERNAL USE ONLY and should NEVER be applied to broken, irritated or itching skin. Though our products are clinically tested and certified non–irritating, as well as allergy tested, doctor tested and dermatologist reviewed, they are intended as a part of a beauty and body care ritual and not to be used to treat any gynecological ailments. Our concern at SweetSpot Labs is with the safety and comfort of our customers and we have made every effort to check, update, and verify the accuracy of the information and resources in these pages. We want you to feel confident and comfortable that you can start every day the SweetSpot way! But we also want you to pay attention to your specific body needs.

The information posted here by SweetSpot Labs or any third party should not be considered medical advice, and is not intended to replace consultation with a qualified professional.


Contact Information

SweetSpot Labs Inc.
Suite 314 — 1496 Lower Water Street
Halifax, Nova Scotia B3J 1R9

Phone: 1.877.793.3877
Email: info@sweetspotlabs.com